Covid-19 Faqs - Frequently Asked Questions

We've put together responses to the frequently asked questions we receive below. If you can't see the answer to your question, please email us at enquiries@fideliti.co.uk and a member of the team will get back to you.

Frequently Asked Questions

 

Why Choose Fideliti?
  • Experts in transitions from other providers
  • Fully managed service as standard
  • Competitive management fee
  • 2 types of childcare vouchers
  • Freephone customer care line
  • Personal & fully flexible approach

 

Childcare Locator :

Childcare Locator - find childcare near you

If your looking for a registered or approved childcare provider DirectGov operate a childcare finder which will help you look for a suitable provider in your area.

  • To accept Childcare Vouchers, your chosen childcare provider must also be affiliated with Fideliti.
  • Once you have chosen a childcare provider, please contact them directly to find out whether they are affiliated with us and can therefore accept Fideliti's Childcare Vouchers as payment.
  • If your chosen childcare provider doesn't already accept our vouchers, they can register with us quickly.
  • If your childcare provider does not have internet access, simply download and print an application form for them Here.

Find an approved or registered childcare provider near you